Mouse Cursor Disappears While connecting with EX-PC Device to VMware View through PCoIP
Objectives
This article explains How to perform workaround for mouse cursor disappearance while connecting to VMware View through PCoIP with EX-PC device, when:
1. The mouse pointer scheme is set to one of the following: None, Magnified, Windows Aero, and Windows Standard, and
2. The EX-PC device is installed with a VMware View client (4.0.1 and above) and connected to a remote VM machine via PCoIP.
Applicable Software Versions
This document is applicable to the following software version:
Chip PC XPD 2.012.08 and below
Description:
When the EX-PC is installed with a VMware View client (4.0.1 and above) and connected to a remote VM machine via PCoIP, the mouse cursors are disappearing in when the mouse pointer scheme is set to any of the following: None, Magnified, Windows Aero, and Windows Standard.
The mouse pointer also disappears when composing an Outlook email using the following mouse pointer schemes: Windows Black or Windows Inverted.
Solution:
1. The symptom described above will be fixed on Chip PC EX-PC next image version.
2. Currently there is a workaround to solve the problem which is to disable the client host cursor.
Steps:
1. Please follow the instructions of VMware View Knowledgebase to create a Config.ini file: http://kb.vmware.com/kb/1754
2. Add the following option to config.ini: mks.noHostCursor=true